Poor old Chad, I think that's what he said his name was. He was on the line for 30 seconds at least before resorting to insults. But it's an indication that boiler-room salespeople just don't have the stamina anymore to get through those vital first minutes before losing it.
I think it might have been the point where I said, "That's two lies you've told me. Want to try for the third?" that sent him over the edge. He got off to a bad start, using cold-call lie number one: "Hi, I'm from X. I'm checking to see whether you got the information pack we sent you."
As a journalist, I get PRs trying the goldfish-memory tactic every once in a while. ("If you recall our conversation the other week about meeting our client's marketing VP..." "No, I don't. But I think you'll recall I said no...") So, I'm used to it. That people try this one on never ceases to amaze me. I can only assume that, sometimes, it works. I told Chad or Chet or Jeb that he hadn't sent me anything.