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May 16, 2008

The pain of creeping featuritis

Apple's Mail.app is beginning to drive me up the wall. Thanks to a bone-headed decision made in the Leopard update, a nearly useless feature has rendered a very useful addon almost as redundant.

For some reason, a UI genius at Apple decided that it would be just spiffing to have the program jump to an email when you hit a key, using the starting letter of the email's subject line as the destination. Unfortunately, the code conflicts with the handy Mail Act-on from Indev. This piece of donationware which comes from the same company that provides the also-handy tool MailTags, lets you assign macros to keystrokes.

I have three key-commands that I use all the time. One shoves press releases into the Releases bucket folder; one puts emails into the Invitations folder (which is slightly misnamed - it's the folder for everything related to interviews and meetings); and the third does the same but sets a @Waiting tag.

However, since Leopard came out, Mail Act-on now has to fight with the built-in keystroke detector so it works only about 50-60 per cent of the time. On an operating system where you find a lot of add-on software that adheres to the 'wei wu wei' philosophy, this is a real problem. It means having to go back to dragging releases with the mouse or watch the fight between a great little piece of software and some weekend hack that has almost no reason for existing.

You want to see how Mail deals with folders that contain emails from a mailing list - most will start with the same letter. I'm not sure I've figured out the logic of what it does yet.

Posted by Chris at May 16, 2008 2:02 PM

Comments

Chris,

This is why I switched to Thunderbird on the Mac - I'm not sure there are plugins that do *exactly* what you want, but I've had good luck setting up mail filters for the sort of thing you are looking at doing.

Good luck!

Posted by: Guy Martin at May 16, 2008 10:08 PM

Hi Chris

Just so you know -- I have been working on Act-On 2, which will be a quantum leap beyond Act-On version 1. Introducing a very powerful rapid fire interface for filing messages and applying rules, as well as things such as outbox rules and more. I expect to have something ready for public consumption early summer.

In the meantime, using the ctrl-ActOn Key combination will work around the issue with Mail's Type select. (eg when the menu says - A to Archive, hit ctrl- A instead.)

Also if you are interested in looking at some alpha builds, drop me a line.

Posted by: Scott Morrison at May 17, 2008 2:14 PM

Scott,

Sounds good. The Ctrl-Letter tip works like a charm. I'm thinking I should have read the discussion forum at Indev a bit more closely.

Posted by: Chris Edwards at May 18, 2008 5:08 PM

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